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[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”|||” custom_padding=”0px|0px|10px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Real Time” url=”#” image_icon_background_color=”#FFFFFF” content_max_width=”1100px” _builder_version=”4.16″ header_font=”|on|||” header_text_align=”center” header_text_color=”gcid-782d35e2-20cf-49fb-8e5a-ec51bd6dc8bb” header_line_height=”1.5em” body_text_align=”center” body_text_color=”gcid-6b38528a-184b-42cd-8516-52b20be2ad51″ body_font_size=”16px” body_line_height=”1.5em” background_color=”#ffffff” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||10%||false|false” custom_padding=”30px|40px|30px|40px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset2″ box_shadow_color=”gcid-c5a61dd2-2c15-48ca-a46e-d4eed1abc3ac” locked=”off” global_colors_info=”{%22gcid-782d35e2-20cf-49fb-8e5a-ec51bd6dc8bb%22:%91%22header_text_color%22,%22header_text_color%22%93,%22gcid-6b38528a-184b-42cd-8516-52b20be2ad51%22:%91%22body_text_color%22,%22body_text_color%22%93,%22gcid-c5a61dd2-2c15-48ca-a46e-d4eed1abc3ac%22:%91%22box_shadow_color%22,%22box_shadow_color%22%93}”]Shows real-time live chat data and an overview of today\u2019s chat performance[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Chat Volume” url=”#” image_icon_background_color=”#FFFFFF” content_max_width=”1100px” _builder_version=”4.16″ header_font=”|on|||” header_text_align=”center” header_text_color=”gcid-782d35e2-20cf-49fb-8e5a-ec51bd6dc8bb” header_line_height=”1.5em” body_text_align=”center” body_text_color=”gcid-6b38528a-184b-42cd-8516-52b20be2ad51″ body_font_size=”16px” body_line_height=”1.5em” background_color=”#ffffff” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||10%||false|false” custom_padding=”30px|40px|30px|40px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset2″ box_shadow_color=”gcid-c5a61dd2-2c15-48ca-a46e-d4eed1abc3ac” locked=”off” global_colors_info=”{%22gcid-782d35e2-20cf-49fb-8e5a-ec51bd6dc8bb%22:%91%22header_text_color%22,%22header_text_color%22,%22header_text_color%22%93,%22gcid-6b38528a-184b-42cd-8516-52b20be2ad51%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22gcid-c5a61dd2-2c15-48ca-a46e-d4eed1abc3ac%22:%91%22box_shadow_color%22,%22box_shadow_color%22,%22box_shadow_color%22%93}”]Shows the volume of accepted, missed, and refused chats[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Wait Time” url=”#” image_icon_background_color=”#FFFFFF” content_max_width=”1100px” _builder_version=”4.16″ header_font=”|on|||” header_text_align=”center” header_text_color=”gcid-782d35e2-20cf-49fb-8e5a-ec51bd6dc8bb” header_line_height=”1.5em” body_text_align=”center” body_text_color=”gcid-6b38528a-184b-42cd-8516-52b20be2ad51″ body_font_size=”16px” body_line_height=”1.5em” background_color=”#ffffff” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||10%||false|false” custom_padding=”30px|40px|30px|40px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset2″ box_shadow_color=”gcid-c5a61dd2-2c15-48ca-a46e-d4eed1abc3ac” locked=”off” global_colors_info=”{%22gcid-782d35e2-20cf-49fb-8e5a-ec51bd6dc8bb%22:%91%22header_text_color%22,%22header_text_color%22%93,%22gcid-6b38528a-184b-42cd-8516-52b20be2ad51%22:%91%22body_text_color%22,%22body_text_color%22%93,%22gcid-c5a61dd2-2c15-48ca-a46e-d4eed1abc3ac%22:%91%22box_shadow_color%22,%22box_shadow_color%22%93}”]<\/p>\n

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360-degree insight of team and customerComprehensive & multi-angle reportsYou can view your reports based on time, agent, department, campaign, and other anglesLive Chat ReportsShows real-time live chat data and an overview of today\u2019s chat performanceShows the volume of accepted, missed, and refused chatsShows how long visitors waited in the queue before they were answeredShows visitor […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"yoast_head":"\nReporting, 360 degree insight of team and customer | LiveHelp100<\/title>\n<meta name=\"description\" content=\"LiveHelp100 reports and analytics give you in-depth knowledge on agent workload, efficiency and service quality.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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