LiveHelp100 Server Maintenance
Livehelp100 will perform a scheduled server update on May 30th, 2022 (Monday) from 06:00 - 09:00AM (Singapore Time) to ensure our platform continues to meet the highest security standards and stays compliant with the latest HIPAA and PCI DSS requirements.
During server update:
- Your agents will still be able to chat using the agent console.
- Your live chat service will be switched to our MaximumOn server.
- Please use Livehelp100 Agent Console Desktop App or this link https://max.livehelp100service.com/agentconsolelogin.html to temporarily to log in the Agent Console.
- Control Panel will not be accessible during the said time period.
After server update:
- Please continue to use the original Agent Console login link - https://app.livehelp100service.com/login/